Business News

My respect for these chain store customer service guys grew

I have to admit that I’ve never been a fan of a certain Big Box national franchise that sells electronics and entertainment products. (I won’t name them, but their store name rhymes with “Nest Guy.”) But I learned some new respect for the customer service reps at our local Nest Guy store this week when I watched them react to a minor emergency.

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Consumer spending lags, but what about job creation?

Shopping, retail sales, consumer spending — all these things drive economic recovery. But the most significant crisis all of us get hit by during a recession is the loss of a job, or job cutbacks, etc. And until unemployment declines and job creation seriously kicks in, any economic recovery won’t mean much to most folks, will it?

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Did shoppers do their job over holiday shopping season?

Did all you shoppers out there do what you needed to do during the just-ended holiday shopping season to get us out of this recession? Well, did you? No? Why not?

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